1. Nature of the Service
Springfield Residents Directory is a privately operated reference to public rolls, indexes, and directory collections concerning Springfield, Massachusetts. It does not host government records and is not affiliated with an office, court, or records custodian.
2. Lawful-Use Rules
Use the service only for lawful purposes. Neither it nor information located through it may be used to:
- Stalk, harass, intimidate, threaten, or harm any person
- Locate someone protected by a restraining or protective order
- Commit identity theft or fraud
- Make FCRA-regulated decisions (credit, employment, tenant, insurance)
- Scrape, copy, or republish the site's content at scale
- Interfere with the site's operation or security
3. Consumer-Report Limitation
This service is not a consumer reporting agency under the Fair Credit Reporting Act, 15 U.S.C. § 1681 et seq. Neither its content nor a linked tool’s result is a consumer report, and neither may be used to assess eligibility for credit, employment, housing, insurance, or another FCRA-covered purpose.
4. Outside Services
Government portals and third-party services, including sponsored search tools, operate under their own terms and policies. We do not control their content, availability, fees, or data practices.
5. No Warranty
The service is offered "as is" and "as available," without warranties. We do not promise that information is accurate, complete, or current, or that a linked portal will remain available or return a correct result.
6. Liability Limits
To the fullest extent allowed by law, we are not liable for direct, indirect, incidental, consequential, or special damages connected with use of this service or a linked resource, including decisions based on records found there.
7. Indemnity
You agree to indemnify and hold the service operators harmless from a claim or demand, including reasonable attorneys’ fees, resulting from your misuse of the service or violation of these terms.
8. Intellectual Property
The original text, design, logo, and layout are protected by copyright. Links and brief attributed quotations are welcome; full-page republication or systematic copying is not permitted.
9. Changes to the Terms
We may revise these terms by posting an updated version here. Continued use after that posting accepts the revision.
10. Restricting Access
We may block or limit access, without notice and at our discretion, for a user who violates these terms or abuses the service.
11. Governing Law
Massachusetts law governs these terms, without regard to conflict-of-law principles. Public-record requests described in this reference are governed by the Massachusetts Public Records Law, G.L. c.66 §10, and 950 CMR 32.00 where applicable.
12. Severability
If a part of these terms is unenforceable, the remaining provisions remain effective.
13. Questions
Questions about these terms may be sent through the Contact page.